Do consumer rights apply to business orders for personalised sleeves and labels?Updated 2 hours ago
No. The rights the law gives consumers, such as the 14-day cancellation period for online orders and the protections in the Consumer Rights Act 2015, are for people buying for themselves, not for businesses. If you’re ordering for a company or organisation, our business terms apply instead. Businesses are also responsible for making sure every recipient’s name and delivery address is correct, because we deliver to the details you give us.