Earning & Using Your Squidge Wallet CreditUpdated 23 days ago

Your Squidge Wallet is where your loyalty credit lives. Every confirmed order earns credit at your tier rate, which you can then spend against any future purchase.

How credit is earned

Credit is flat and simple — your tier determines how much you earn per order:

• Thoughtful: £1.50 per order

• Sweet: £2.50 per order

• Luxe: £3.50 per order

• Showstopper: £4.50 per order

Credit is earned on every order placed through your account, whether the gift is for someone else or yourself. Self-gifts earn the same rate and count towards your tier progress.

When does my credit arrive?

Within 24 hours of your order being confirmed, the credit appears in your Squidge Wallet. It is labelled by order so you can always see where it came from.

How do I use my credit?

At checkout, tick 'Use Squidge Wallet' and your available credit will be applied directly to your order total. You can use all of your credit or just part of it — whatever you do not use stays in your Wallet at full value.

💡  £1 of credit is always worth £1 off. No conversion rates. No minimum spend required.

Does my credit expire?

Yes — each credit is valid for 90 days from the date it is earned. We will send you a reminder by email before anything is due to expire, so you will not be caught off guard.

Think of it as a nudge to find your next reason to order — which, given our range, should not be too difficult.

What if an order is returned or refunded?

If an order is returned or refunded, the credit earned from that order will be removed from your Wallet. We will always notify you when this happens.