Delivery
When will my Cutter & Squidge subscription box be delivered?
Cutter & Squidge subscription boxes are despatched Monday to Friday only, excluding bank holidays. Your first box is despatched on the date you choose at checkout. Subsequent boxes are despatched on the same date each month, adjusted to the nearest a
Are Cutter & Squidge subscription boxes delivered on weekends?
No. Cutter & Squidge subscriptions are despatched Monday to Friday only. Saturday and Sunday despatch is not available and cannot be arranged on request. If your chosen delivery date falls on a weekend or bank holiday, your box will be despatched on
Does Cutter & Squidge deliver subscriptions across the UK?
Yes. Cutter & Squidge subscription boxes are delivered to mainland UK addresses. Delivery is via DPD. Free delivery is included on all gift subscriptions. Delivery to certain remote areas or offshore islands may not be available — if we are unable to
Can I change my Cutter & Squidge subscription delivery address?
Yes, but the request must be made no later than 7 days before the scheduled despatch date. Contact us at [email protected] with your new address. Once a box has been despatched, we are not able to redirect it. It is the customer's responsibi
Can I change my Cutter & Squidge subscription delivery date?
Yes. You can request a change to your delivery date provided your request is made no later than 7 days before the next scheduled despatch. Any alternative date must be a Monday to Friday date (excluding bank holidays) that falls before the next sched
What happens if my Cutter & Squidge subscription box arrives damaged?
If your Cutter & Squidge subscription box arrives damaged or is not delivered, contact us at [email protected] within 48 hours of the expected delivery date. We will arrange a replacement box at no additional cost, subject to availability. W