Plans and Billing
What is the difference between a prepaid and rolling monthly Cutter & Squidge subscription?
A prepaid Cutter & Squidge subscription is paid in full upfront for a fixed term of 3, 6, 9 or 12 months. No further payments are taken during that term, and prices are fixed for the duration. A rolling monthly subscription is charged on the same dat
When is payment taken for a Cutter & Squidge rolling monthly subscription?
For a Cutter & Squidge rolling monthly subscription, the first payment is taken immediately at the point of purchase, regardless of the chosen first delivery date. Each subsequent payment is taken on the same date one month later. This applies even i
Is there a minimum term for a Cutter & Squidge rolling monthly subscription?
Yes. Cutter & Squidge rolling monthly subscriptions have a minimum term of 3 months. Customers cannot cancel during the first 3 months. After the 3-month minimum has been completed, the subscription can be cancelled at any time by contacting hello@cu
Can I get a refund on a Cutter & Squidge prepaid subscription?
No. Cutter & Squidge prepaid subscriptions are non-refundable once purchased. Because all subscription products are perishable food items made to order, the standard 14-day cancellation right under the Consumer Contracts Regulations 2013 does not app