How do I get a refund for a Send to Multiple Addresses order?Updated 23 days ago

Refunds are handled by our customer service team. Contact us with your order details and we will process any applicable/qualifying refund. If you need to cancel individual recipients from a larger order, we can do this and refund the relevant amounts as long as we are able to cancel before the order cut off time expires midnight 2 days before the delivery date, however personalised sleeves or labels cannot be cancelled. Contact us as soon as possible as changes will not be possible once an order has entered its fulfilment process (after midnight 2 days before the delivery date).