I need to edit or cancel my order copyUpdated 2 days ago

Need to update the delivery address, change the items, or add something to your order?

You can edit or cancel your order by clicking edit order on your confirmation email. This will take you to your order status page where you'll be able to make any needed amendments.

For orders that are placed for next day delivery, you have 30 minutes to make any changes using the self serve order amendment link, after this time no amendments can be made to your order as it will have been processed ready for despatch. 

For all other orders your  have up to midnight 2 days before delivery (4 days for 2 day postcodes) to edit your order. Sweet! 

If you need to change your delivery timeslot or delivery date, please email us at [email protected] and we do our best to help you. Please note that amendment requests are only actioned between 9am-4pm and we cannot make any amendments to your order the day before the chosen delivery date or to orders that have been processed. We will do our best to action your request but our response/action time will depend on how busy we are. 

Wedding cake amendments must take place at least 5 days before the delivery date. 

Please note once your order has been processed and you have received tracking information, we cannot make any amendments to your order.