My flowers arrived wilted or looking green—what’s happened?Updated 21 days ago

We pick and deliver our flowers in bud, so they arrive as fresh as possible. Delivering without water may mean they look a little thirsty or tired at first, but don’t worry—once in water, they’ll bloom beautifully!
If your flowers haven’t perked up within two days, or if they arrived damaged, just send us a photo or two and we’ll sort it for you immediately.