What happens if the recipient misses a Cutter & Squidge delivery?Updated 6 hours ago
:
It depends on the courier, so we always recommend telling the recipient something's on its way
DPD (Nationwide):
DPD reattempts the next working day; if it still can't be delivered 48 hours after the delivery date, the order is destroyed because it's perishable. We will not be able to re-deliver or replace the order free of charge if delivery fails due to the recipient not being in, refusal, or an address issue.
Royal Mail:
Royal Mail reattempts the next working day; if that fails, the order comes back to us and is destroyed.
Premium Courier (within M25):
The premium courier will try and call the number provided to try and achieve delivery, if it can't deliver, we will contact you.. Same-day or next-day redelivery is sometimes possible for a fee (instructions by 4pm), or you may be able to collect from our Soho shop depending on the circumstances and the location of the courier.
Please ensure a valid UK contact number is provided — we and the courier unable to contact international numbers.