What is your cancellation policy?Updated a month ago

Need to cancel, or make an edit such as adding a discount code, or adding something to your order?

You can edit or cancel your order by clicking edit order on your confirmation email. This will take you to your order status page where you'll be able to make any needed amendments.

Alternatively, please email us 2 days before your delivery is due and we can help.

Orders that are placed for next day delivery, you have 30 minutes to make any changes. All other orders have up to 2 days before delivery to edit. Sweet!

Please note once your order has been processed and you have received tracking information, we are unable to make any amendments to your order.

Alternatively, you can do this by emailing us at [email protected] (to cancel) or [email protected] (to edit).

If an order cannot be amended or cancelled we will not be able to provide a refund. For our full cancellation policy, please read our Terms and Conditions page.