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Cutter & Squidge

We do offer next day delivery if ordered by 4pm the day before or 2pm on Sundays for nationwide deliveries. You can order up to 12 months in advance too!Of course it is always best to order as early as you can, but we understand that is not always possible which is why we provide a next day service :)However, sometimes we get super busy and we have to close days in advance, so the next day option is not always available, especially in busy holiday periods.Wedding cakes have a 5 day lead time so that we have plenty of time to make the cake for your special day!Every product has a date checker so you can choose the day you want to receive your order. If the day is greyed out, deliveries is not available for that day.&#xA0;In general we deliver 7 days a week nationwide via DPD and our Premium Delivery Courier (available within the M25)

We can deliver our cakes anywhere inside the M25, 7 days a week and we offer next day delivery if ordered by 4pm the day before*. You can order up to 3 months in advance too!
Of course it is always best to order as early as you can, but we understand that is not always possible which is why we provide a next day service :)
Every product has a date picker so you can choose the day you want to receive your order.
* Sometimes we get super busy and we have to close days in advance, so the next day option is not always available, especially in busy holiday periods.
Wedding cakes have a 5 day lead time, but if you need it sooner, get in touch and we will do what we can to help!

When should I order?

Ordering Online

What is a Biskie?

How long will a Biskie last?

Do you make custom or bespoke cakes?

I can't add carrot cake to the bottom tier of my wedding cake?

Where can I find the ingredient lists?

Do you make sugar free cakes?

How can I retrieve a lost e-gift card?

My e-gift card  or store credit has expired, can you extend this?

Our Products

Do you make dairy-free cakes?

Do you make egg-free cakes?

I am pregnant, are your products safe to eat?

Do you make anything that is both vegan and gluten free?

Are your products suitable for vegetarians?

Are your products suitable for vegans?

Are your products gluten-free?

What dietary restrictions do you cater for?

Do you offer nut free products?

Dietary Requirements

Can I order over the phone?

What do you deliver to my area/postcode?

Do you offer free delivery?

Do you deliver on Bank / Public Holidays?

The postcode checker is getting stuck/I am having trouble ordering?

Can I add a gift note/message?

I want to place an order to send to multiple address, can I do this?

Can I order biskies or other treats for my company?

Can we not include prices with the order? It's a surprise!

I need to edit or cancel my order

My order confirmation email hasn't arrived. What should I do?

There is an error on my order confirmation

My order is a surprise, what if they miss the delivery?

Can I give you an international contact number?

My order is being delivered to a venue/restaurant/address that isn't mine

How can I print a VAT invoice

Can I order biskies for my wedding or party?

What is your cancellation policy?

Can I change my address

I want to change something else on my order

Do you show billing details on the order?

Can I order for delivery today?

I need to edit or cancel my order copy

I need to add a discount code to my order

What is Clearpay?

How do I use Clearpay?

Where can I use Clearpay?

Who can use Clearpay?

How does the Clearpay payment schedule work?

What if I can’t pay a Clearpay instalment?

When will my items be delivered if I use Clearpay?

Is there a limit to how much I can spend on a single Clearpay transaction?

Can I use another form of payment with Clearpay?

How do I refund a product purchased with Clearpay?

Where can I find out more about Clearpay?

Clearpay

I haven't received my delivery tracking link

Where do you deliver to and how much does it cost?

Can I choose a specific delivery date and time?

My delivery date is missing from my confirmation email

Where can I collect my order from?

Do you offer same day delivery?

My order is out for delivery and I need to amend the delivery instructions

I have received the wrong item/my item is damaged

What’s your refund and return policy?

Where are my candles?

Where is the gift note placed in the order?

What should I do if an item is missing from my order?

Delivery

Are the wedding cakes assembled / Do the drivers set up the cake or do we do it ourselves?

What size cake should I order?

Can I try before I buy?

Wedding

What is the gel pouch in my order?

How long will my cake last?

How long will my product last?

Product Care

How do I join The Squidge Society?

What are the benefits of joining The Squidge Society?

How do I refer a friend?

How do I check how many points and rewards I have?

Can I earn points for past purchases?

Will I still earn points if I use a discount code?

When will my points be approved?

When do my points expire?

How do I unlock Early Access?

How can I unsubscribe from The Squidge Society?

Rewards & Loyalty

Are your stores open to make a booking for afternoon tea?

Are your stores open for collection or pickup?

Our Soho Store

Where is your Brownie Subscription service?

Can I work for Cutter & Squidge?

Why do you have a dog in your logo?

Everything Else!

Can I send gifts to multiple addesses?

How many people can I sends gifts to?

Can I send different treats to a new group recipients?

Multi Address Orders

When should I order?Updated 19 days ago