When will my order be delivered?Updated 2 hours ago
Your order will usually be delivered within the time window on the date you selected at checkout.
- DPD (Standard Nominated Day): This is not a guaranteed nominated day service, but it has a success rate of around 95%. Delivery typically takes place on your chosen date, with time slots depending on the option you selected at checkout: – All-day slot: Delivery between 8:00am – 8:00pm – Morning slot: Delivery between 8:00am – 12:00pm
- Royal Mail: This service has a 90% success rate and operates on a 1–3 working day window from your selected date.
- Premium Delivery (orders within the M25): This is a guaranteed day service — as long as someone is available to accept the parcel. The courier will aim to deliver within your chosen time slot, but please note this is subject to traffic and route conditions on the day.
Once your order is dispatched, you'll receive tracking details so you can follow your parcel's journey.