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Rani & Co Jewellery

What if my jewellery is faulty or not as described?

If your item is faulty or not as described, you can request a refund or replacement within 30 days of delivery. Please email a photo of the item along with your CS order number to: [email protected]. For a refund, we’ll send you a prepaid retu

Can I return my jewellery for a refund if I change my mind?

Yes! You can return your purchase for any reason within 14 days of delivery. Just make sure the item is in its original condition.

Can I return my jewellery for quality or mis-description issues?

Absolutely! If you notice any quality issues or if the item is not as described, you can return it within 14 days of delivery for a full refund.

How do I send my jewellery back?

For any returns, email [email protected] with your CS order number and a photo of the item (if faulty). We’ll send you a prepaid returns label and instructions on how to send your jewellery back safely.

Will items ordered come together?

Due to our collaboration with Rani & Co, we cannot guarantee that all items will be delivered together, as they are shipped from two separate warehouses. We will, of course, do our best to ensure everything arrives on the same day whenever possible.

Is this jewellery suitable for gifting?

Absolutely! Each piece is designed with intention and story, making it a thoughtful gift full of meaning, beauty, and symbolism.

When will I receive my refund?

Once your returned item is received, we’ll confirm when the refund will be processed. Refunds are issued to the original payment method.

What jewellery is available?

For the very first time, we’re stocking jewellery! We’ve teamed up with Rani & Co to bring you their bestselling Goddess Collection, designed in-house by founder Ramona and inspired by Hindu goddesses. Each piece carries power, beauty, and story.